Legal

Privacy Policy

Last updated: January 2026

At USAQRFLAG ("we", "us", "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website and placing orders with us, you agree to this policy.

📋1. Information We Collect

We collect information you provide directly to us when you place an order, contact us, or use our website:

Order Information

Your name, email address, shipping address, phone number, and the custom URL you provide for your QR code. This information is necessary to process and fulfil your order.

Payment Information

We do not store your payment details. All payments are processed securely by PayPal. We only receive confirmation that a payment was successful, along with the transaction reference number.

Contact Information

If you contact us via our contact form or email, we collect your name, email address, and the content of your message in order to respond to your enquiry.

Automatically Collected Information

When you visit our website, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This helps us understand how our site is used and improve the experience.

Cookies

We use cookies to maintain your shopping cart session, remember your preferences, and analyse website traffic. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality such as the shopping cart.

🔍2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfilment

To process your order, generate your custom QR code design, and coordinate production and shipping of your garment.

Customer Support

To respond to your enquiries, resolve issues, and handle returns or refund requests.

Order Communications

To send you order confirmations, shipping notifications, and tracking information by email.

Website Improvement

To analyse how our website is used and improve its design, performance, and content.

Legal Compliance

To comply with applicable laws, regulations, and legal processes, including tax and accounting obligations.

Fraud Prevention

To detect and prevent fraudulent transactions and protect the security of our website and customers.

🤝3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your data only in the following limited circumstances:

Production & Fulfilment Partner

Your name, shipping address, and order details are shared with our production and fulfilment partner solely for the purpose of printing and shipping your order. They are not permitted to use your data for any other purpose.

PayPal

Payment processing is handled by PayPal. When you pay, you interact directly with PayPal's platform. Your payment data is governed by PayPal's own Privacy Policy, which we encourage you to review at paypal.com.

Shipping Carriers

Your name and shipping address are shared with the relevant shipping carrier (e.g. USPS, DHL, FedEx) in order to deliver your order.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

🔗4. Your Custom QR Code URL

The URL you provide for your QR code is used exclusively to generate your custom design. It is stored as part of your order record and shared with our production partner solely for printing purposes. We do not visit, analyse, or use the content of the URL you provide for any other purpose. You are responsible for ensuring that the URL you submit is one you are authorised to use and does not violate any third-party rights.

🗄️5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy:

Order records
7 years (legal/tax requirement)
Customer support emails
2 years after resolution
QR print files
30 days after order dispatch
Website analytics data
26 months (aggregated)

⚖️6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Correction

You can ask us to correct any inaccurate or incomplete data we hold.

Right to Deletion

You can request that we delete your personal data, subject to legal retention requirements.

Right to Object

You can object to the processing of your personal data in certain circumstances.

Right to Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Withdraw Consent

Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at office@usaqrflag.com. We will respond within 30 days.

🔒7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL encryption (HTTPS) for all data transmissions. Payment data is handled exclusively by PayPal and is never transmitted through or stored on our servers.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you have reason to believe your data has been compromised, please contact us immediately.

🌍8. International Data Transfers

As we ship worldwide and use production facilities in multiple countries, your personal data may be transferred to and processed in countries outside your own. Where this occurs, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

👶9. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

📝10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

📩11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

USAQRFLAG

Email: office@usaqrflag.com
Website: usaqrflag.com
We aim to respond to all privacy-related enquiries within 30 days.